We have answers
Got a burning question that we somehow forgot to include in this FAQ? No worries! Give us a ring, shoot us an email, or fill out our contact form – we’re here to help. Any query, big or small, we’ll gladly take it on and get you the info you need. Don’t be shy, drop us a line whenever you need us. Answering your questions makes our day!”
General questions
Do I need an appointment for a service assessment?
Yes, you do need an appointment. If interior services are requested, we will need access to the interior of your home to give you the most accurate pricing. Your complete estimate can be emailed to you if requested.
Do I need to be present when the work is done?
No, you do not need to be at the property for any exterior work. For any interior work, we will just need someone to give us access or provide access information for the home or business. We will contact you during the job if we have any questions.
Do you use my water?
Yes, we do. Please make sure spigots are in working order by the service date.
Documents & Payment
What forms of payment do you accept?
We accept most major credit cards, check or cash at the time of service.
Can I be invoiced, or do you require payment at the time the service is completed?
Credit card information is collected and stored when you schedule services to reserve your spot. Payment is due upon completion of the job and can be charged to the credit card on file or may be paid with a check or cash.
Miscellaneous
Does Men In Kilts carry insurance?
The safety of you, your property, and our team members are our number one priority. All Men In Kilts team members and services are insured for everyone’s protection and peace of mind.
Does Men In Kilts perform commercial services?
We certainly do! We offer pressure washing, building washing, window cleaning, gutter cleaning, and more, and all our services are backed by our Plaid Promise.